The departments of Facilities Management & Campus Services (FMCS) work together to provide Service Excellence. The departments within FMCS offer the following services:

• Facilities Management - maintenance and repair, event support, custodial services, access control, grounds and landscaping, life safety systems, FMS storeroom
• Campus Services - includes university stores, copy centers, printing, post office, and parking and transportation
• Sustainability - extensive recycling and green practices

We value: Dedication, Impact, Collaboration, Creativity, Empathy, Inclusion, Integrity, Sustainability and Safety, reflected in the value of our workforce and our community through the planning and execution of every facet of our work.

Job Description Summary:

Under the direction of the Director of Facilities Operations, the Mellon Zone Manager is responsible for daily operations and execution of facilities related tasks ranging all aspects of building operations including steam, plumbing, electrical, painting, HVAC, and small projects. The Mellon Zone Manager provides technical oversight for building infrastructure to include equipment installation, preventive maintenance, corrective maintenance and repair. The role manages a team of union personnel working 24X7 including Lead Operating Engineers and Journeymen Skilled Trades. Responsible to communicate effectively and frequently with customers, and across all levels of the organization, in the most complex and critical situations in a professional manner. This job is deemed emergency essential and involves being on site during regular working hours as well as for major projects and emergency response events after hours.

Job Functions/Core responsibilities:

• Manages staff and equipment for 24/7 building operations. Manages personnel who respond to, execute, and complete customer service requests and other requests for special work.
• Assign and schedule work assignments, taking into account staffing, priorities and customer requests. Shop workload is distributed appropriately and prioritized.
• Evaluate existing preventive maintenance plans for equipment reliability and identify deficiencies or corrections within computer maintenance management system (CMMS) that need to be addressed.
• Investigates, identifies and addresses long-range facility infrastructure needs, unusual problems or questions affecting facility maintenance. Works to develop projects, including scope of work and budget.
• Ensures staff, contractors and vendors abide by program, contractual, and industrial standards/best practices, where required, which meet the requirements of the contract.
• Provides safe work environments for staff, visitors, and customers.
• Responsible for managing staff with regard to reviewing timesheets, absence requests (vacation, personal, and sick time) and ensuring coverage requirements for after hours, weekends and Holidays. These responsibilities will require a knowledgeable understanding of union/CMU agreement and related work-practices.
• Can be relied upon to be respectful, courteous and tactful in dealing with people at all times, creating a positive influence within the organization.
• Adaptability and openness to change as the department and organization evolves.
• Ability to work well with others and/or as part of a team.
• Ability to provide leadership to a diverse workforce comprised of various trades and in an inclusive environment. Various trades may include, but are not limited to laborers, painters, A/C mechanics, steamfitters, electricians, and plumbers.
• Provides input on engineering, design, construction, and maintenance services for existing and new infrastructure.

Qualifications:

• Graduation from a trade certification/apprentice program OR Associates degree OR Bachelor's degree in engineering or facilities management.
• Ten years of experience in facilities maintenance, and building operations.
• Demonstrated ability to lead trades and develop skillsets to align with the needs of the building infrastructure.
• Demonstrated experience managing the operation and maintenance of air handlers, electrical distribution systems, domestic water systems and other building systems.
• Demonstrated experience managing effective preventive maintenance program.
• Must be able to operate and utilize IT systems (Tableau, Maximo, Clockview, Excel, Word) to perform data analysis and building oversight. Basic ability to navigate control programs to view trends and obtain information from Metasys, ALC, Delta, Automatrix and Siemens is required.
• Supervisory or leadership experience working with unionized workforce preferred.
• Ability to collaborate with colleagues at all levels of the organization regarding a variety of relevant issues.
• Demonstrated ability to manage multiple priorities, goals, and objectives.

Physical and Mental Requirements:

• Ability to maintain composure when dealing with difficult situations and/or individuals.
• Ability to meet deadlines, work under pressure and with frequent interruptions.
• Ability to pay close attention to detail; keep and maintain accurate and detailed reports and records.
• Ability to prioritize work and handle multiple tasks simultaneously.
• Ability to understand and follow strategic direction from divisional leadership.
• Able to travel across campus for meetings and project related work

Requirements:

• Successful background check
• Pre-employment drug and alcohol screen
• Child Protection Clearances/Act 153

The Search/How to Apply:

Carnegie Mellon University is conducting a regional search with the assistance of Helbling & Associates.

Those interested are encouraged to submit application via Workday AND email a resume and cover letter to the Helbling contact below. You may also provide nominations or ask any questions.

Contact: Matt Lesher, Senior Managing Consultant

• E: MattL@helblingsearch.com
• O: (724) 935-7500 x114
• C: (412) 508-6933

Interested in this exciting opportunity? Apply today!

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements. The most up-to-date information on CMU's COVID-19 mitigation requirements can be found here: Minimum Requirements to Return to Campus.

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