Under the direction of the Director of Facilities Operations, the Zone Manager is responsible for daily operations and execution of facilities related tasks ranging all aspects of building operations including steam, plumbing, electrical, painting, HVAC, and small projects. The Zone Manager provides technical oversight for building infrastructure to include equipment installation, preventive maintenance, corrective maintenance, and repair. The role manages a team of union personnel working 24X7 including Lead Operating Engineers and Journeymen Skilled Trades. Responsible to communicate effectively and frequently with customers, and across all levels of the organization, in the most sophisticated and critical situations in a professional manner.

This position will also be assigned as the trade supervisor for one of the following trades: Electrical, HVAC, Plumbing. The trade oversight will include oversight of the in-house apprentice program, technical development of the trade, and training.

Responsibilities

Supervisory and Oversight:

• Manages staff and equipment for 24/7 building operations. Manages personnel who respond to, implement, and complete customer service requests and other requests for special work.
• Plan and coordinate jobs to meet customer schedules and to optimize the efficiency of the work group and of other work groups within Facilities Management Services
• Assign and schedule work assignments, taking into account staffing, priorities and customer requests. Shop workload is distributed appropriately and prioritized. Maintain compliance with work order metrics for urgent priorities, daily service, corrective maintenance, and project work orders.
• Evaluate existing preventive maintenance plans for equipment reliability and identify deficiencies or corrections within computer maintenance management system (CMMS) that need to be addressed.
• Provides input on engineering, design, construction, and maintenance services for existing and new infrastructure.
• Investigates, identifies and addresses long-range facility infrastructure needs, unusual problems or questions affecting facility maintenance. Works to develop projects, including scope of work and budget.
• Ensures staff, contractors and vendors abide by program, contractual, and industrial standards/practices, where required, which meet the requirements of the contract.
• Provides for employee's skills enrichment through job related coaching, mentoring and training.
• Applies a thorough knowledge of and compliance with all OSHA safety rules and regulations to ensure that work progresses in a safe manner. Initiates and takes corrective action on unsafe conditions. Routinely checks to verify that crew is using all required PPE.
• Can be relied upon to be respectful, courteous, and tactful in dealing with people at all times, creating a positive influence within the organization.
• Ability to provide leadership to a diverse workforce comprised of various trades and in an inclusive environment. Various trades may include, but are not limited to laborers, HVAC mechanics, steamfitters, electricians, and plumbers.

Trade Supervisor Responsibilities:

• Trade supervisor oversight for HVAC, Electrical or Plumbing trade.
• Responsible for managing staff regarding reviewing timesheets, absence requests (vacation, personal, and sick time) and ensuring minimum coverage requirements for after hours, weekends and Holidays. Conduct bids, as needed, to ensure appropriate coverage. These responsibilities will require a knowledgeable understanding of union/CMU agreement and related work-practices.
• Apprentice program oversight, development, and management.
• Technical training oversight.

Flexibility, excellence, and passion are vital qualities within Carnegie Mellon University. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of team members who are able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Experience leading trades and developing skills to align with the needs of the building infrastructure.
• Experience managing the operation and maintenance of air handlers, electrical distribution systems, domestic water systems and other building systems.
• Experience managing effective preventive maintenance program.
• Ability to operate and use IT systems (Tableau, Maximo, Clockview, Excel, Word) to perform data analysis and building oversight.
• Basic ability to navigate control programs to view trends and obtain information from Metasys, ALC, and Automatrix.
• Adaptability and openness to change as the department and organization evolves.
• Teamwork and collaboration
• Effective problem solving and conflict resolution skills.
• Attention to detail; keeping and maintaining accurate and detailed reports and records.
• Effective time management and prioritization skills; handling multiple tasks simultaneously while meeting deadlines.

Qualifications

Experience: A minimum of 8 years of experience in facilities maintenance and building operations within a skilled trade is required.

Skilled trade experience must be in at least one of the following areas:

• HVAC (Graduation from trade school and CFC Required) OR Electrical (City of Pittsburgh License Required) OR Plumbing (Master Plumbing License Required)
• Previous supervisory or leadership experience working with unionized workforce is preferred.

Education: Highschool Diploma or equivalent required.

Requirements:

• Successful background check
• Valid Pennsylvania's Driver's License (or equivalent for out-of-state applicants)
• PA Act 153 clearances
• Pre-employment drug and alcohol screen

Additional information:

• This position is deemed crucial and involves being on site during regular working hours as well as for major projects and emergency response events after hours.
• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

Joining the CMU team opens the door to an array of exceptional benefits available to all Carnegie Mellon University employees. Experience the full spectrum of advantages, from comprehensive medical, prescription, dental, and vision insurance to enticing retirement savings programs. Unlock your potential with tuition benefits and take well-deserved breaks with generous paid time off and holidays. Rest easy knowing you are covered by life and accidental death and disability insurance. For a comprehensive overview of the benefits awaiting you, explore Benefits - Human Resources - Carnegie Mellon University (cmu.edu)

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role & responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth.

Are you interested in this exciting opportunity?! Apply today!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location

Job Function

Position Type

Full Time/Part time

Pay Basis

More Information: