A specialized manufacturing company, located west of Pittsburgh, PA, is seeking a Sales Support Specialist.
Responsible for providing sales support, managing accounts, and enhancing client relations.
Work with the Engineering and Purchasing groups to review project requests and manage timelines.
Work with Engineering, Sales, and Technical service departments to standardize spare parts offerings.
Act as liaison between company operations, customer, and end user to communicate project status.
Communicate and coordinate product changes as needed.
Define project scope for quoting purposes.
Responsible for quoting/estimating and order processing.
Work with Production Manager to define order ship dates based on customer requests.
Coordinate ship dates with site contacts.
Follow each order through the process from order entry, shipment, receipt by the customer and follow-up.
Maintain CRM information, including current stages, dates tasks are due, and tasks completed.
Coordinate contractor paperwork / contracts.
Manage factory phone calls from prospects or dealers.
Distribute weekly reports to Account Managers.
AS or BS Degree in Business, or related field and 3-5 years of inside sales and project administration experience, preferably for an engineering, manufacturing or construction company
A knowledge of the bidding process between sub-contractors and general contractors
Experience with small project management
Proficiency with Microsoft Office, i.e. Excel and Word
Experience with Salesforce CRM, or comparable CRM system
Previous experience with SAP is preferred
Has a mechanical aptitude and able to apply product knowledge for quoting
Must have excellent communication and organizational skills
Self-motivated and energetic individual
Excellent multi-tasking skills, with a strong sense-of-urgency for task completion
Positive attitude, well-rounded with ability to work in fast-paced, group environment
Hours: Monday-Friday, 8:30am-5:00pm
Additional Salary Information: Salary commensurate with experience
About JH Technical Services, Inc.
JH Technical Services, Inc. / JH Staffing Services was founded in 1996 and is headquartered in Pittsburgh, PA. JH has become one of the area’s fastest growing and most respected staffing firms, and is focused on assisting both clients and candidates throughout the tri-state area. We offer contract, contract to hire, and permanent placement options. The industries that we specialize in include the following: Engineering, Architecture, Information Technology, Construction, Energy, Manufacturing, and Professional/Office. The Right Recruiter. The Right Measurements. The Right Candidates.